Privacy Policy

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This Privacy Policy describes how CSI+ ("we," "us," or "our") collects, uses, and shares your information when you use our mobile application SeK G2 or any other application of ours that links to this Privacy Policy.

1. What information do we collect?

Personal Information You Provide

We collect personal information that you voluntarily provide when you register for our Services, express interest in obtaining information about us, or otherwise contact us. This includes:

  • Names
  • Email addresses
  • Passwords

Automatically Collected Information

We automatically collect certain information when you visit or use our Services. This may include:

  • Device and usage data (such as IP address, device type, operating system, browser type, app usage, and error reports)
  • Analytics data regarding app usage (such as most used pages and functionalities)
  • Crash data to improve app stability
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2. How do we process your information?

We process your information to:

  • Facilitate account creation and authentication
  • Improve app performance and fix bugs
  • Analyze which app functionalities are used most frequently
  • Ensure security and prevent fraud
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3. Do we share your information?

We do not sell or rent your personal information. However, we may share information:

  • With service providers that assist in analytics (e.g., Firebase, Google Analytics)
  • To comply with legal obligations
  • In connection with business transfers (e.g., merger or acquisition)
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4. How do we keep your information safe?

We implement industry-standard security measures to protect your personal data. However, no electronic storage system is 100% secure, so we cannot guarantee absolute security.

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5. How long do we keep your information?

We retain your data as long as you have an account with us. If you delete your account, we will remove your data unless required by law to retain certain information.

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6. What are your privacy rights?

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for data processing
  • Object to automated decision-making

To exercise these rights, please email us at privacy@csiplus.cz.

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7. How can you delete your account?

There is an option in the app settings to delete your account. Once deleted, your data will be permanently removed from our active databases.

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8. Do we use cookies or tracking technologies?

We do not use cookies but may collect analytics data through Firebase and Google Analytics for app performance tracking.

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9. Do we make updates to this policy?

Yes, we may update this policy as necessary to comply with laws or improve transparency. We encourage users to review this policy periodically.

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10. How can you contact us?

CSI+
Babická 2342/7
Praha 4 - Chodov, 14900
Czechia

Email: privacy@csiplus.cz

If you contact us by email, please do not include sensitive information in your message.

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